Home / Client area / Report a suspect email
Client area
Report a suspect email
Send us the email itself and we will look at it. Forwarding it on often does not work, because the filters that were supposed to catch it in the first place tend to eat it on the way to us.
If you think something has already happened
If you have clicked a link, entered a password or sent a payment, do not wait for this form. Ring us now and we will start straight away.
How to attach the email
In Outlook, drag the message out of your inbox onto your desktop. That saves it as a .msg file with all the hidden detail we need intact.
A screenshot is better than nothing, but it strips out the headers, which is usually where the answer is.
What happens next
Your report raises a ticket with our service desk. We will confirm what it was, tell you whether anyone else received it, and block the sender where that helps.