Doing this since 2007, because IT service delivery needed to be better
We started EasyLifeIT™ because the standard in this industry was a ticket queue and a script. Pick up the phone and you get an engineer who can actually fix it. Most of our new business still arrives by recommendation, which tells you more than this page can.
Established 2007
Part of DSM Group
Supporting SMEs nationally
10 to 2,000 users
of issues fixed remotely
doing this since
new work by recommendation
Responsive people, proper training, no drama
We answer the phone. That sounds like a low bar, and it is, but it is the thing clients mention first when they move to us. Behind it sits a team Microsoft-certified expertise throughout our support team, and accredited Cyber Essentials practitioners for the security side.
The other half of the job is stopping problems happening at all. Crisis Prevention watches your estate so that failing disks, expiring certificates and silently broken backups get dealt with while they are still boring rather than urgent.
And behind us sits DSM Group, with its own UK green data centre and disaster recovery facility. It means a small business gets the responsiveness of a local team with the resilience of a much larger one.
Trained, accredited and checked
CIISec members
Members of the Chartered Institute of Information Security, the UK’s professional body for the field.
Microsoft Certified
Microsoft-certified expertise throughout the team, so nobody is learning on your tenant.
ISO/IEC 27001:2022 certified
Certified by BSI against the international standard for managing information security.
Want to know if we would be a good fit?
Most conversations start with a look at what you have now. No obligation, and we will tell you if the answer is to stay where you are.