Learning Centre

Set up multi-factor authentication with a mobile device in Microsoft 365 Business
Learning Centre

Set up multi-factor authentication with a mobile device in Microsoft 365 Business

Multi-factor authentication (MFA) provides increased security because instead of only using a password, or a code through tex...

What is the Authpoint Mobile App?
Learning Centre

What is the Authpoint Mobile App?

Simple, Effective Authentication at Your Fingertips In these days of system attacks and breaches, additional protection fo...

How do I increase staff cyber awareness?
Cyber security and resilience IT Services for Business Learning Centre

How Do I Increase Staff Cyber Awareness?

How do I increase staff cyber awareness? We often get asked this question because making sure that staff are well informed an...

To employ or not to employ? Factors to consider when looking for IT support
EasylifeIT Director Learning Centre Strategy and policy

To Employ or Not To Employ? Factors to Consider When Looking for IT Support

To employ or not to employ? Factors to consider when looking for IT support The first thing to disclose is that EasylifeIT ...

Can I get some help with Microsoft Teams?
EasylifeIT™ Tips and Tricks Learning Centre

Can I Get Some Help with Microsoft Teams?

Can I get some help with Microsoft Teams?

Since March 2020 and the onset of COVID-19, many have adopted Microsoft Teams. In the past weeks, we have received numerous “how do I?” requests from users. To answer the most common questions posed, we have collected a selection of videos below.

Most of these functions require you to download the Microsoft Teams app .. which is available from both desktop and mobile here

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How secure is my office Wi-Fi?
Cyber security and resilience EasylifeIT TechTalks Learning Centre

How Secure is My Office Wi-Fi?

How secure is my office Wi-Fi?

A vulnerable route straight into the system.

Earlier this year I sat in a restaurant (remember doing that?) awaiting the arrival of a customer, ready to discuss the final details of a project. Habitually, I was very early; having allowed for traffic, natural disasters, et al, none of which occurred and I, therefore, had plenty of time to catch up on emails. I asked the restaurant manager if Wi-Fi was available and without hesitation, and a proud little flourish, I was presented a code on the back of a card designed just for the purpose. All very efficient and organised I thought.
How should I prepare for a successful video meeting?
EasylifeIT Director Expert Articles Learning Centre Microsoft Teams Working from home

How Should I Prepare for a Successful Video Meeting?

How should I prepare for a successful video meeting?

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FORE! A technophobe has just joined the video meeting 

Before COVID-19 drove us all indoors, I enjoyed the occasional game of golf. Golf has a somewhat stuffy reputation, with some justification. It is particularly well known for its mysterious etiquette, a set of usually unwritten rules, completely separate to the technical rules of the sport but apparently almost equally important. Players are expected to observe this etiquette or face some very severe tutting and muttering. Woe betide you if you tread on the line of another player’s putt. 

Golf is very long established game, so the etiquette has had time to evolve and become part of the game’s culture. Whatever your opinion of its principles, it certainly does create a consistent level of behaviour recognisable in clubs across the world. And much of it is well intended, for example to prevent slow play and show some respect for your fellow golfers. 

Video conferencing by contrast is a very young sport. It has recently experienced an explosion in new players thanks to COVID-19 and extensive home working. People are joining clubs such as Zoom, Teams and Skype and heading off ill prepared for 18 holes. If this were a real golf club, the impact would be quite anarchic and frightening – a load of novices turning up on the first tee with little experience, dodgy equipment and dubious technique. Balls flying in all directions, a few broken windows in the clubhouse and fury in the members’ bar as etiquette disintegrates. 

Can I get some help with Zoom?
EasylifeIT™ Tips and Tricks Learning Centre

Can I Get Some Help With Zoom?

Can I get some help with Zoom?

Since March 2020 and the onset of COVID19, Zoom has become the “go to” video conferencing application. As a recipient of a Zoom meeting it is easy enough to work out and you need no special software installs other than the app to get started. If, however you have been asked to host a meeting then some additional requirements come into play

What benefits can SharePoint Online bring while working remotely?
Expert Articles Learning Centre

What Benefits Can SharePoint Online Bring While Working Remotely?

What benefits can SharePoint Online bring while working remotely?

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So, for the whole community who have been using and leveraging Office 365 and realising its business value for many years now this may seem like a really fundamental questions – however imagine you are new to the platform – the evolution of SharePoint actually presents a kind of muddy picture now.

So, happy to oblige and call out why SharePoint is still one of the key tools for facilitating remote working. Rather than starting with SharePoint and its evolution lets dive into where and how you can use the SharePoint Online platform today for your remote teams;

Are changes in technology usage here to stay?
Expert Articles Learning Centre

Are Changes in Technology Usage Here to Stay?

Post-COVID Technology Shifts – What’s Here to Stay?

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If I hear one more expert talking about the ‘new normal’, I’m going to blow a fuse. For starters, there was no ‘old normal’. In fact, ‘normal’ as a concept doesn’t mean much – every person, every business, every household is unique, so who’s going to decide what constitutes normal?

An acceleration of adoption

What the COVID-19 crisis has done is accelerate people’s thinking and adoption of different ways of doing things that were habitual in the world we once knew. A significant part of this acceleration involves technology; doing things online that weren’t done that way before, or using technology to facilitate real-world activities in a different way.