Improving internal IT systems is crucial for enhancing operational efficiency, productivity, and security within an organisat...
In the ever-evolving landscape of technology, the importance of keeping software and systems up-to-date cannot be overstated....
In alignment with our commitment to sustainability and environmental responsibility, we are thrilled to share that our custom...
Simple, Effective Authentication at Your Fingertips In these days of system attacks and breaches, additional protection fo...
![Easylife-Contract-Day-02[109192806]](https://easylifeit.com/wp-content/uploads/2021/11/Easylife-Contract-Day-02109192806-800x500.png "Easylife-Contract-Day-02[109192806]")
In the summer of 2008, a friend and I setup a new IT company. Not the most auspicious timing as Leeman Brothers collapsed jus...
A vulnerable route straight into the system. Earlier this year I sat in a restaurant (remember doing that?) awaiting the arr...
What value is a Service Level Agreement?
Indeed, good question! Marketing gurus preach that companies such as ours should offer guarantees to their clients based on Service Level Agreements. However, having reviewed many Service Level Agreements, they are frequently so carefully worded and qualified that the headline “guaranteed response time” becomes valueless; a document that looks cast iron in an effort to win your business but in fact can let you down when you most need it. This is a tactic to which we do not subscribe nor will adopt. Here at EasylifeIT™ we do things differently.
After working on a large screen at the office, going to a laptop screen can be a bit of a shock. It’s tolerable for a q...
Many of you will be working from home right now using laptops without a mouse, and the touchpad can leave something to be des...
I’m unhappy with my IT support. What should I do?
In this article, I explain what to do if you outsource your IT support to a third party and things aren’t going as well as they should be.
[lwptoc]
I don’t know what to ask, let alone understand the answers!
I’ve got an admission to make – IT used to be my least favourite thing at work. It all started from the shock of being given responsibility for the IT function in a very large manufacturing plant. My politics degree hadn’t covered servers, firewalls and networks. I had managerial experience but felt very uncomfortable wearing my new hat. I didn’t know what questions to ask; I wouldn’t have understood the answers even if I did.